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Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches your passport.

Enter your email address. We'll use this to send you updates about your application.

Select the nationality as it appears on your passport.

Check this box if you want to skip entering your passport information at this moment.

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Need help with your ETIAS or have a question about your upcoming Europe trip? Send us a message and we'll reply as soon as we can.

We usually reply within 24 hours

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Typical first reply time

We read every message carefully and reply with clear next steps. If your trip is soon, mention the departure date and we'll prioritise accordingly.

What we help with

  • Questions about the ETIAS application flow
  • Clarifying requirements for your nationality
  • Status updates and what they mean
  • Corrections to details you've already submitted
  • Refund questions and timing
  • General Europe travel guidance

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Please read carefully: EU Visa Portal is an independent, private third-party advisory service that helps travelers prepare and human-review their ETIAS application before it is forwarded for processing. We are not affiliated with, endorsed by, or operated on behalf of the European Union or any government authority. Final decisions are made exclusively by the relevant authorities.