Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches your passport.

Enter your email address. We'll use this to send you updates about your application.

Select the nationality as it appears on your passport.

Check this box if you want to skip entering your passport information at this moment.

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Processing times

Mostly quick. Sometimes slower. Always honest about it.

Approval speed is controlled by authorities — never us. Here's what realistic timing looks like so you can plan with confidence.

Hours
Most simple cases
1–3 days
Files needing a second look
Longer
When extra checks are run

Your application's journey

Four calm stages, with you in the loop the whole way.

Step 1 Day 0

You submit

You finish the guided form and pay clearly itemized fees.

Step 2 Hours

We review

A real reviewer checks your details for the common slip-ups.

Step 3 Same day

Forwarded

Your application enters standard ETIAS processing.

Step 4 Hours → days

Outcome

We email you in plain language as soon as we know.

What can slow things down

Most delays come from small, fixable causes.

Tiny detail mismatch

A swapped middle name or wrong issue date.

Peak season

Summer & holiday spikes stretch every queue.

Missed email

We can't follow up on questions if our reply is in your spam folder.

Additional checks

Some files just need an extra look — out of anyone's hands.

Trip in a few days?

Start now — even a few hours of head start matters. We'll prioritize our internal review and email you the moment anything changes. We can't promise authority speeds, but we can promise no time wasted on our side.

  • • Clean passport scan ready
  • • An email you check often
  • • Reply quickly to any clarifying note
✈️ Start Preparing

If it feels quiet for too long

01

Check your inbox — including spam, updates and promotions.

02

Confirm the email address you used during the application.

03

Don't submit a second application — it can only confuse things.

04

Email us a quick note. We'll look at your file and reply within ~24h.

Please read carefully: EU Visa Portal is an independent, private third-party advisory service that helps travelers prepare and human-review their ETIAS application before it is forwarded for processing. We are not affiliated with, endorsed by, or operated on behalf of the European Union or any government authority. Final decisions are made exclusively by the relevant authorities.