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Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches your passport.

Enter your email address. We'll use this to send you updates about your application.

Select the nationality as it appears on your passport.

Check this box if you want to skip entering your passport information at this moment.

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The Traveller's Agreement

Terms of service, written like a travel guide.

No dense legal walls. Ten short chapters explaining how our traveller-focused ETIAS help service works — in the same tone you'd hear at a friend's kitchen table.

  1. 01
    Who we are

    An independent travel-prep team — not a government desk.

    EU Visa Portal helps people heading to Europe understand the ETIAS process, prepare their details, and double-check the application before it moves forward. We aren't a government body and we aren't affiliated with the EU. Think of us as the friend who's done the paperwork dance a hundred times.

  2. 02
    By using the site

    Using the site means you're cool with how we work.

    You've had a quick read of this page and you're okay with how we run things. If anything here doesn't feel right for your trip, please don't use the service — we'd rather you choose what suits you best.

  3. 03
    Who can use it

    Travellers, families, and the people planning their trips.

    You should be old enough to enter a contract where you live, and we'll need accurate travel details so we can actually help. Parents and guardians are welcome to prepare an application on behalf of a minor traveller.

  4. 04
    Your part

    Honest details in, careful help out.

    Share accurate information, use the service for genuine travel planning, and please be kind to our small human team. That's the whole deal on your side.

  5. 05
    Fees

    Clear pricing, no last-minute surprises.

    Any fees for preparing and reviewing your application are shown clearly before you confirm anything. There are no hidden charges and no surprise renewals waiting around the corner.

  6. 06
    Promises

    What we can promise — and what we can't.

    We promise careful preparation, a human review, and friendly support. We can't promise approval of any application or a specific processing time — those decisions sit with the relevant authorities, not with us.

  7. 07
    If things go wrong

    We're careful, but please leave a travel buffer.

    To the extent the law allows, we're not responsible for indirect losses connected with your trip — missed flights, hotel changes, that sort of thing. A few days of buffer before non-refundable travel is always a good idea.

  8. 08
    Account pauses

    We close accounts only when something's clearly off.

    If an account is used to harm other travellers or misuse the service, we may pause or close it. We'll always try to reach out first if something looks unusual.

  9. 09
    Updates

    Travel rules evolve. So will this page.

    If we make a meaningful change, we'll flag it on the site so you don't miss it. No silent edits, no fine-print surprises.

  10. 10
    Talk to us

    A real human, usually within 24 hours.

    Any questions about this page? Send a note to [email protected] — a real teammate will reply, usually the same day.

Still curious?

Have a peek at our Privacy Policy, the Refund Policy, or browse the FAQs for traveller-friendly answers.

Please read carefully: EU Visa Portal is an independent, private third-party advisory service that helps travelers prepare and human-review their ETIAS application before it is forwarded for processing. We are not affiliated with, endorsed by, or operated on behalf of the European Union or any government authority. Final decisions are made exclusively by the relevant authorities.